JSM tells you whether you kept your promises. Flow metrics tell you what the service feels like to the people waiting on it: lead time percentiles, bottlenecks, and honest forecasts, straight from your request history.
How Monte Carlo simulation turns your team’s historical throughput into honest "when will it be done?" answers, and why it beats story-point estimation.
Velocity tells you how many points you burned. Lead time percentiles tell you when work actually ships. Here’s why the second answers the questions stakeholders ask.
The Mermaid syntax you’ll actually use (flowcharts, sequence diagrams, ERDs, Gantt charts, and state diagrams), with copy-paste examples that render right inside Jira and Confluence.